Project Quality Manual
- The delivery of quality services to our customer is a primary objective for Pacific Builders Group. The Company Strategic Plan formally defines Pacific’s objectives, targets and strategies. Pacific measures its performance against the objectives set each year.
- Pacific's Systems and procedures have been formally documented with a dual focus of defining the Pacific way and complying with the requirements of AS 9001.
- The pacific System provides a framework for the provision of quality service deliverables. By itself the system will not provide quality deliverables. Its purpose is to provide a mechanism for supporting the quality objectives in each of the other management systems (refer CM 2 Introduction.. The quality policy and systems are under ongoing review to ensure they meet the needs of Clients and the aims of the company.
- The key issues to note are: that the Project Process as described in the Project Delivery Management Manual is a part of the Quality Process; the links between all of the documented management systems; and the continuous improvement cycle formed by the quality process.
- The Quality Policy is reviewed annually to ensure it meets the ongoing needs and requirements of the company.
- Our Quality Management Systems comply with AS/NZS ISO 9001:2000.
